Terms and Conditions

Last Updated: March 16, 2025

1. Booking and Payment

1.1 Reservation & Deposits

A non-refundable deposit of 50% is required to secure your booking. The remaining balance is due 3 days before the event date. Bookings are confirmed only after payment of the deposit and signing of the contract.

1.2 Cancellation & Refunds

Cancellations made 15 days before the event are eligible for a partial refund (excluding the deposit). Cancellations made within 7 days of the event are non-refundable. Rescheduling is subject to availability and may incur additional charges.

2. Services and Deliverables

2.1 Coverage & Timelines

Luxe Studios will provide photography and/or videography services as per the agreed package. Additional hours can be requested at an extra cost.

2.2 Editing & Delivery

Edited images and videos will be delivered within 6 weeks after the event. Luxe Studios reserves the right to choose the best shots for editing and delivery. Raw files are not included unless specifically agreed upon.

3. Copyright & Usage Rights

Luxe Studios retains full copyright ownership of all images and videos taken. Clients are granted personal usage rights for sharing and printing. Commercial usage requires prior approval and may be subject to additional fees. Luxe Studios reserves the right to use images/videos for portfolio, marketing, and promotional purposes unless explicitly requested otherwise in writing.

4. Liability & Force Majeure

4.1 Limitation of Liability

In the unlikely event of equipment failure, unforeseen circumstances, or illness, Luxe Studios will make every reasonable effort to reschedule or provide an alternative photographer. Luxe Studios is not liable for circumstances beyond our control, including venue restrictions, weather conditions, or interference from guests.

5. Privacy & Confidentiality

Luxe Studios values your privacy and will not share your personal information with third parties without consent. If you do not wish your images to be used for promotional purposes, please notify us in writing.

6. Governing Law

These terms are governed by the laws of British Columbia, Canada. Any disputes shall be resolved through mediation or legal proceedings in British Columbia courts.

7. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

FAQ

FAQ

How far in advance should we book your services?
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We recommend booking as soon as possible, especially for popular wedding seasons. Ideally, 9-12 months in advance ensures availability for your special day.

Can we meet before booking to discuss our vision?
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Absolutely! We encourage consultations where we can discuss your wedding details, style preferences, and any specific shots you’d like us to capture.

Do you provide raw footage or unedited photos?
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We focus on delivering fully edited, high-quality photos and videos. However, if you would like raw footage or unedited images, we can discuss it during the consultation.

Do you offer both photography and videography packages?
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Yes, Luxe Studio offers comprehensive packages that include both photography and videography. We also provide customizable options if you prefer one service over the other.

Contact Us

Contact Us

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